Frequently Asked Questions
What time is the office open?
Open office hours vary by seasonality. However, you can call 608-564-7818 anytime. If no one answers please leave a message and we will return your call as soon as possible. You can also email us at email@example.com
During the camping season our office is usually open 9am to 5pm Monday through Friday, but there is a good chance someone in the store will be able to help you.
Physical office location closed November through March, please call 608-564-7818.
What are your store hours?
Store hours vary by seasonality. Current hours will be posted at the store or on the Campers App.
Between Memorial Day & Labor Day:
Spring and Fall Hours:
Sat: 8am – 10pm
Sun: 8am – 8pm
Typical store hours during the off-season:
The camp store is closed in the off-season, but you can still contact our office by calling 608-564-7818.
What are your restaurant hours?
The Pineland Grille hours vary. Current hours will be posted on the website, Grille door, and on the Campers App.
Typical Pineland Grille kitchen hours during the main season, from Memorial Day thru Labor Day are:
Wed: 3pm-8pm (Bartime: 10pm)
Thu: 3pm-10pm (Bartime: 10pm)
Fri: 11am-10pm (Bartime: 1am)
Sat: 9am-10pm (Bartime: 1am)
Sun: 9am-8pm (Bartime: 10pm)
Kitchen and Bar will open at 9am on both Memorial and Labor Day. Bar subject to close early at the bartender’s discretion.
Can I tour the campground?
Please call in advance to arrange a tour of the campground for overnight and seasonal campers. Tours will be scheduled Sunday after 11am through Friday before 2pm. The campground is closed to the public and driving through the campground is not allowed without an escort. Please respect the property and the privacy of our campers.
Will there be live music?
Yes! We have live music schedule for every weekend except for our opening weekend. Visit our Events Calendar to view our band line-up.
What is happening on the weekend?
Current events for the weekend can be found on the activity board outside the camp store, on our Facebook page, the Events Calendar page of our website and on the Campers App. We recommend all campers download and utilize the Campers App while at the campground for updates on events and activities, plus in-app games and activities. You can download the Campers App from your phone’s app store, or from their website here.
When are the campground poker runs?
Campground poker runs are currently scheduled for June 3 and September 9. Additional poker runs may be scheduled at a later date. Please note that all participants must be registered campers. Additional poker runs to other bars in the area are coordinated by the local ATV clubs, with dates to be determined. Please see the Events Calendar for more details.
When are the Packers going to be here?
The Gilbert Brown foundation will be at Pineland Camping Park on June 3rd for our Casino Night. This event is open to the public. There is a cover charge to get into the event. Please visit pinelandcamping.com/casinonight for more details and keep an eye on our Facebook page and events page for updates.
Do we need a wristband for the pool?
All campers must wear the provided wristbands while using the campground amenities. Wristbands are included FREE for up to five registered campers per campsite. Non-camping visitors can purchase a pool pass for $8.00 per person Sundays through Thursdays. The pool is not open to non-registered campers on Fridays and Saturdays.
What kind of campsites do you have and what are the rates?
We have a variety of sites available depending on your preference.
- Water & Electric
- Water & Electric Pull-thru
- Full Hook-up (water, electric, sewer)
- Full Hook-up Pull-thru (water, electric, sewer)
All sites have water and electric (up to 50amp). Most sites are wooded, and of various sizes. View the campground map here: https://pinelandcamping.com/campground-map/
Not sure what is right for you? Please call our office at 608-564-7818 and we will be happy to help you choose the perfect site for your needs.
Do you have tent sites?
All of our campsites have water and electricity, and are available for tent camping except for the pool sites. (Only tents that do not require ground states are allowed on the pool sites #2-10 due to shallow water and electrical lines.) We do not have “primitive” tenting campsites.
Do you have group sites?
Pineland Camping Park has a variety of campsites that can accommodate groups of various sizes, but not group sites in the traditional sense, although we are looking at adding group sites in the future. In the meantime, please call our office at 608-564-7818 for assistance to accommodate your group.
How old do you have to be to rent a site?
You must be 21 years or older to register and stay on a site or in a rental unit.
Can we have 2 campers on a site?
Unfortunately Wisconsin Campground permit license does not allow multiple camping units on the same site. Only one RV unit and one tent, one trailer and one tent is allowed per site, or two tents are allowed per site. No tents or shelters are allowed on the pool sites (Sites #2 through #10) unless they do not require ground stakes of any kind. No stakes, posts, tie downs, pet anchors or other objects may be used on the Pool Sites due to shallow electrical and water lines.
Can we check in early?
Check in is at 3pm, Check-out time is 11am for rental units and 1pm for campsites. We allow early and late check ins but on when paid in advance and if the site allows. Please do not just show up early and assume you can go to your site. Early check ins at $5.00 for each hour you would like to come early (max 4 hours). Late check out is $10.00 for each additional hour (max 4 hours). Please call 608-564-7818 to request a early check-in or late check-out.
How do I redeem discounts and gift certificates and gift cards for a reservation?
Unfortunately, our online reservation system does not allow the option for processing discounts or gift cards. Please call the office at 608-564-7818 so we can assist in making a reservation for you.
What is your cancellation policy?
If less than 14 days notice no refund, if more than 14 days notice you will receive a credit on file for the amount of the paid reservation (less a $10 handling fee) valid through the next camping season. Sorry, we do not provide cash refunds.
What is your visitor and extra guest policy?
Visitors are allowed in public areas of the campground only. Public areas include: the camp store, Pineland Grille, the Pavilion, and the main parking lot. Visitors are not allowed in the campground, the pool, or The Clubhouse. Passes to the pool and the Clubhouse can be purchased on Sundays through Thursdays. Pool pass at $8.00 per person. Passes to the Clubhouse (including a pool pass) at $15.00 per person.
Additional campers not registered prior to check-in require a $5 per person registration fee as well as a $5 per vehicle parking pass. Per DNR regulations campsites may not exceed 6 unrelated persons per campsite, even with the additional persons registered.
What is your pet policy?
Only cats and dogs are allowed in the campground, maximum of two pets per site. All pets shall be leashed at all times, or kept in the Camping Unit. No kenneling or electronic leases are allowed. Pet owners must be able to provide proof of shot records upon request. Camper must pick up fecal matter immediately after their pet. If such mess remains after departure a clean-up fee will be assessed to the Camper and charged to the credit card on file.
No pets are allowed in or around the pool area, in any rental unit, or in common areas (e.g. camp store, clubhouse, Grille, pavilion, bathrooms, showers, laundry, or any other building). Exceptions made for trained, certified service animals. (Sorry, emotional support animals are not recognized as service animals.
Any pets displaying vicious or aggressive behavior, deemed a nuisance, and/or not under control by the pet’s owner will not be allowed anywhere on the campground property and will be asked to be removed immediately without any refund(s).
Do we have seasonal sites and what are the prices?
Our 2024 seasonal camping rates start at $2,900 depending on the site type. Visit our seasonal camping page for more information about becoming a seasonal camper: https://pinelandcamping.com/seasonal-sites
What is your ATV policy and where are the trails?
We are located directly on the ATV trails and are an ATV friendly campground, though safety is our number one priority. We have several campsites and rental units that have direct access to the ATV trail. We also provide ATV and ATV trailer parking in designated areas, please see our campground map for details. Trailers will be charged $20.00 per day (plus tax). Under no circumstance will ATVs be allowed to drive through the campground except in designated areas.
Is there a place nearby that rents ATVs?
There is a place North of the campground that has rentals. https://lake2sandrentals.com/
Where is the nearest the fishing?
Can we bring our own golf carts, mopeds or electric scooters?
Golf carts, mopeds and motorized scooters must be registered with the office. Proof of insurance is required. You must be 16 or older and have a valid driver’s license to operate a golf cart, moped or motorized scooter in the campground and can only be driven only on the developed roads in the campground. Between the hours of 11:00PM and 8:00AM vehicle usage is limited to destination driving only, no ‘cruising or parading’ around the campground is allowed during quiet hours. There is a $20.00 fee (plus tax) should you bring your own golf cart.
Can we bring additional trailers or boats?
All trailers must be registered prior to or at check-in. Trailers will be charged $20.00 per stay (plus tax), and parked in our over-flow areas. We do not allow trailers on our campsite, unless our parking lot and over flow parking is full. We ask that only one trailer per registered campsite be brought to the campground as space is limited.
© 2023 Pineland Camping Park. Pineland Camping Park and the Pineland Grille are owned and operated by Mehring Hospitality Group, LLC.